Life for Lola

I have been getting my affairs in order. I am cancelling services at the flat that we don't need, stuff like the telephone. As a result I have had to navigate the call centres of Asia on several occasions. Now, I'm not a nasty person and I'm sure these people have better written English than I ever shall but for crying out loud how many times do I have to say the words "pardon" "sorry?" "what?" It makes me feel like Sid James trying to ask to borrow a step ladder of an immigrant neighbour. It's not a good feeling.